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TERMS OF USE
These General Terms and Conditions apply to the use of the services of Lilian Malta Ceramic Art, a site created and managed by Lilian Malta to promote her art works and related events. For any purchase, the user must contact us through the channels indicated on the website.
Any person who uses the services of the website www.lilianmalta.com.br must accept the Terms of Use and its linked policies: Privacy Policy, Delivery Policy and Exchange and Return Policy.
ACCEPTANCE OF THESE TERMS AND POLICIES IS ABSOLUTELY INDISPENSABLE TO THE USE OF THE SITE AND PROVIDED SERVICES.
All processes contained in this Term observe, preserve and guarantee the rights provided for in the Consumer Protection Code and other rules and laws applicable to consumer relations. The collaboration of the customer in meeting all the guidelines of the service team is essential for the success of the product exchange and return process.
If there is any unforeseen event in the after-sales process, contact between the customer and the website must be made by way of email at [email protected]
The reproduction and sale of any products on the web site and the use of any information (including texts, images and information) on the site for commercial purposes is prohibited. The use of robots (bots), scripts and programs for extracting data from the site are not permitted.
PRIVACY POLICY
PRINCIPLES
1.1 The website lilianmalta.com.br complies with Brazilian Law 13.709/2018 - General Data Protection Law (LGPD) and related Policies to protect the data processed by the website.
1.2 By following the LGPD guidelines for the processing of personal data, the company is based on the principles established by the legislation regarding (I) – respect for privacy, (II) informative self-determination; (III) - freedom of expression, information, communication and opinion; (IV) - the inviolability of intimacy, honor and image; (V) - economic and technological development and innovation; (VI) - free initiative, free competition and consumer protection; and (VII) - human rights, the free development of personality, dignity and the exercise of citizenship by natural persons.
1.3 The personal data of customers, employees, partners and suppliers collected by the company Lilian Malta Ceramic Art is being used in the context of selling products over the internet, especially for the delivery of purchased goods, that is, data processing is a condition for compliance with tax legislation in the supply of the company's products and services. Financial data are processed to enable payment and/or financing, analysis and granting of credit, for the issuance of tax documents, with the authorization of the holder with the sending of informative messages (purchases, deliveries, promotions and campaigns), for the provision of various services (deliveries and orders with suppliers) and for budgeting.
1.4 Personal data will be kept in digital files until the transaction is completed and, if authorized by the holder of the personal data, may remain in databases for forwarding and communication of promotions.
1.5 The website is responsible for complying with Brazilian Law nº 13.709/2008, including with regard to any requests by the holder regarding confirmation, alteration, access, correction of data, if inaccurate or outdated, anonymization, blocking or elimination of unnecessary data.
USE OF COOKIES
2.1 The lilianmalta.com.br website uses cookies that are internet files that temporarily store your interaction with the virtual environment in order to facilitate navigation through the websites and inform data of interest to you. Cookies allow us to evaluate advertising and the success of promotions shown on the website.
2.2 The browser may store your data during the period in which the website is browsed or for a longer period.
2.3 For the use of cookies, agreement is required and by allowing this functionality you may make your visit to the virtual environment personalized. There is the possibility of disabling this function in your browser, which may cause the loss of some functionality of the website and, sometimes prevent navigation.
USE OF E-MAIL
3.1 The client or partner may choose to provide the website lilianmalta.com.br with his e-mail address, cell phone number or other electronic contact methods that will be used to send documents related to the business, such as an electronic invoice and information about the purchase (forwarding, checking the status of the order and confirming delivery). The function of electronically sending information about promotions of interest to the customer may be disabled at the discretion of the customer or partner.
MODIFICATIONS TO THE PRIVACY POLICY
4.1 In the event of any change in the privacy policy contained in this term, the holders will be expressly informed in advance by means of institutional communication channels. Users should be aware of the communications made through the electronic platforms and make sure they are aware of the possible changes.
CONTACT
5.1 The website lilianmalta.com.br is responsible for data processing under the terms of this Policy.
5.2 Thank you for reading our Privacy Policy and in case of doubt about the treatment or to change your data, please contact us by email [email protected]